Every user who reports a scam on Chain Aid can opt-in to request free instant support on their case. Simply report your case here: https://chainaid.com/report and opt-in to get support at the bottom of the form.
What type of support will I get?
Every user who opts in to receive support on Chain Aid will receive:
• Immediate advice based on their case, including advice on what to do immediately to protect yourself, including from asset recovery scammers.
• Personalized support to contact LE based on your jurisdiction.
• Analysis of whether their case is linked to other reports and part of a larger case. The case gets highlighted to Law Enforcement Partner whenever relevant.
• Optional investigative support from our pre-vetted leading partner.
How much does it cost?
Chain Aid is free for all users. We do not charge for submitting reports, accessing information, and receiving support. No membership charges. This service is free for everyone. No hidden charges. This work matters to the resilience of the crypto ecosystem.
Please note that Chain Aid does not engage with any third-party services that charge fees for recovery services. If you encounter anyone asking for payment in connection with Chain Aid, please report them to us immediately.
How can I partner with you to support my users?
Partners can leverage Chain Aid in many ways. Our partners can leverage the database to bring safety to their users. For example, partners can use the Chain Aid API to check addresses and domains against our database, or they can provide support to their users through our Safety Support Center. If you are interested in partnering with us, please reach out to us at admin@chainaid.net.
What is the goal of the Safety Support Center?
The Safety Support Center is our central hub to help users stay safe in the crypto ecosystem.
Which information can I find on the Support Center?
The Safety Support Center is structured for the following content of focus:
• Prevention education for crypto holders
• Safety practices to keep safe
• Recovery options for victims of scams
Can I redirect my users to the Safety Center? Can you brand the content?
Yes, absolutely, please redirect to our Safety Support Center and we'll be happy to assist you.